Terms & Conditions

Bed linen, towels, electricity, WiFi, SKY TV are all included in the price.

Guest Numbers
Maximum number of occupants must not exceed four.

All online bookings are provisional until confirmed by email. A non-refundable deposit of 30% of the total booking cost is required at the time of booking with the balance due 6 weeks prior to the arrival date. If the booking is within 6 weeks of the arrival date, then full payment is required. If the booking is cancelled within 6 weeks prior to arrival, then we will endeavour to re-let the property and refund any monies due. However, we recommend guests take out suitable cancellation insurance cover in the event the property is unable to be re-let.

Bookings can only be accepted from persons aged 18 years and older.

Arrival & Departure
The property is available from 3pm on the day of arrival. Guests must vacate the property by 11am on the day of departure.

Pets & Smoking
Unfortunately, we have a no pets and no smoking policy.

Guests should ensure that the property is left in the same condition and tidiness as at the start of the rental. Any damages should be reported to the owners on departure. We reserve the right to charge for any significant or deliberate damage.

Guest Property
We accept no liability for any damage or loss to guest property including personal items, vehicles, bicycles, sports equipment etc.

Guests must ensure that noise levels are maintained at an acceptable level as not to disturb other residents and guests at Lomond Castle.